Privacy Policy

Information You Provide to Us:

• Email address (for account creation and communications)
• Name and company information (when requesting access)
• Payment information (processed securely through our payment processors)
• Usage preferences and settings
• Any other information you choose to provide

Information Automatically Collected:

• Log data (IP address, browser type, pages visited)
• Device information (operating system, unique device identifiers)
• Usage data (features accessed, testing patterns)
• Cookies and similar tracking technologies

We use the collected information for various purposes, including:

• Providing and maintaining our service
• Processing your transactions
• Sending you technical notices and updates
• Responding to your requests and support needs
• Improving our service and user experience
• Detecting and preventing fraud or abuse
• Complying with legal obligations

We implement appropriate technical and organizational security measures to protect your personal data. All data is encrypted in transit and at rest. We regularly review and update our security practices to maintain the safety of your information.

Your data is stored in secure cloud infrastructure within the European Union and United States, with appropriate safeguards in place for international data transfers.

If you are in the European Economic Area (EEA), you have certain data protection rights, including:

• The right to access your personal data
• The right to rectify inaccurate personal data
• The right to request erasure of your personal data
• The right to restrict or object to processing
• The right to data portability
• The right to withdraw consent

To exercise these rights, please contact us at privacy@otpdock.com. We will respond to your request within 30 days.

Under the California Consumer Privacy Act (CCPA), California residents have specific rights regarding their personal information:

• The right to know what personal information is collected
• The right to know whether personal information is sold or disclosed
• The right to say no to the sale of personal information
• The right to access your personal information
• The right to equal service and price

We do not sell your personal information. To exercise your CCPA rights, please contact us at privacy@otpdock.com.

We use cookies and similar tracking technologies to:

• Maintain your preferences and settings
• Authenticate and secure your account
• Analyze usage patterns and improve our service
• Provide personalized experiences

You can control cookie preferences through your browser settings.

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. When we no longer need to process your information, we will either delete or anonymize it.

Test data and email captures are automatically deleted after 30 days, unless otherwise specified in your service agreement.

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

If you have any questions about this Privacy Policy or our data practices, please contact us:

• Email: privacy@otpdock.com
• Address: ViaLabs US LLC, 16192 Coastal Hwy., Lewes, DE 19958